Privacy Policy

Last updated: March 2025

At Vanvastra ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights regarding it.

1. Information We Collect

We collect the following types of information when you use our website:

Account information: Name, email address, and password when you register
Order information: Billing and shipping address, phone number, and payment details
Usage data: Pages visited, products viewed, search terms, and browser/device information
Communications: Messages you send us via contact forms or email

2. How We Use Your Information

To process and fulfil your orders
To send order confirmations, shipping updates, and receipts
To respond to your enquiries and provide customer support
To improve our website, products, and services
To send promotional emails (only with your consent — you may unsubscribe at any time)
To comply with legal obligations

3. How We Store & Protect Your Data

Your data is stored on secure servers. We use industry-standard encryption (SSL/TLS) for all data transmitted between your browser and our website. Passwords are stored using strong one-way hashing and are never readable by our staff.

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our website and fulfilling orders (e.g., payment processors, shipping couriers), strictly under confidentiality agreements.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your session, and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain features of the site.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data
Opt out of marketing communications at any time

To exercise any of these rights, contact us at support@vanvastra.com.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of the website after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please reach out:

Email: support@vanvastra.com
Phone: +91 99290 77810
Address: BB1, Anita Colony, Bajaj Nagar, Jaipur, Rajasthan 302005, India

VANVASTRA